Remote work has become a significant trend in recent years, accelerated by global events and technological advancements. Despite its growing popularity, numerous myths and misconceptions still surround the practice. Let’s debunk some of the most common myths about remote work and uncover the reality of this modern work style. Myth 1: Remote Work is not … Read more
Whether they have decided to convert existing endpoints to thin clients or you’ve decided to lockdown employee-owned devices for BYOD, IT teams will face the issue of deployment – specifically, how they can install the security software onto devices themselves. While there are a multitude of options for devices within the corporate network, such as … Read more
We had the pleasure of speaking with Billy West, Vice President of IT at Working Solutions, a leading on-demand Business Process Outsourcing (BPO) company. Working Solutions has been a pioneer in adopting remote work long before it became a widespread trend, and their partnership with ThinScale has played a critical role in ensuring data security … Read more
In the ever-evolving landscape of customer service, businesses are exploring innovative ways to enhance their customer experience (CX) while optimizing operational efficiency. We sat down with Courtney Meyers, Co-CEO of Omni Interactions, a tech-enabled GigCX company that is revolutionizing the contact center industry, to discuss their operational model and what makes it work. During our … Read more
Patch management is a critical aspect of maintaining the security of your computer system. It involves regularly updating software with the latest security patches and bug fixes. These patches are designed to address vulnerabilities in the software that hackers and other malicious actors can exploit. Failure to maintain up-to-date patches can leave your system open … Read more
As organizations increasingly embrace digital transformation, managing diverse endpoints has become complex. A unified endpoint management (UEM) solution streamlines this process by providing a centralized platform for monitoring, securing, and maintaining all endpoints within an enterprise. Asset Management A unified endpoint management solution should provide robust device inventory and discovery capabilities. It should automatically detect … Read more
Patch management is about identifying, acquiring, and deploying software updates. In particular, security patches are essential to address known vulnerabilities and minimize risk within your IT infrastructure. But patching is a time-consuming job. Sometimes it can be weeks, even months, before a patch is applied where needed. And this leads to significant problems. Often, data … Read more
What is the solution to this challenge? And no, this isn’t a BYOD post BPOs with global ambitions right now are facing a lot of pressure from clients. On the one hand they’re being asked to go offshore to compete on cost, but on the other they’re being told they need to stand up programs … Read more
Bring Your Own Device (BYOD) policies have become increasingly common. The benefits of allowing employees to use their own devices are huge. But in the healthcare industry, where professionals access sensitive patient information, BYOD policies aren’t always favoured. However, with the right planning and implementation, personal devices can be an effective way to increase productivity … Read more
Bring Your Own Device (BYOD), has gained popularity popular in recent years. But BYOD is not limited to the private sector. More and more as many government agencies are now allowing use of personal devices. It’s even common for them to allow third-party contractors to use their existing corporate hardware rather than issuing them government … Read more
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