Managed Services Provider (MSP)

The ability to simplify deployments, enable challenging use cases & deliver cost-effective end user computing for their customers is a key source of competitive advantage

Delivering Solutions for Managed Service Providers

A Managed Services Provider (MSP) is a company that manages the IT infrastructure for another company often on a subscription basis. The benefits of this model to the end client is they can avail of key IT services and expertise at a fraction of the cost it would require to manage this in-house. Outsourcing the day to day maintenance of IT, frees up the internal IT staff to focus on more value-adding projects.

ThinKiosk offers MSPs a way to differentiate in a competitive market. By offering a software-based thin client alternative, MSPs enable their end clients to reduce their costs and operational overheads while maintaining control and security.

Delivering Solutions for Managed Service Providers

Reducing Capital & Operation Costs

Hardware is one of the biggest costs for IT departments. By offering ThinKiosk as part of their managed services offering, MSPs can help end clients dramatically cut their capital expenditure on new devices by reusing existing devices and re-purposing them into software-defined thin clients. This also helps increase the lifespan of existing devices and increases your ROI on your IT.

As a software solution, ThinKiosk reduces operational overheads as deployment can be done in minutes, without the need for the logistics and complexity involved in rolling out new hardware.

The user-friendly interface means easier and quicker end-user adoption (and fewer help desk calls) and the MSP’s IT teamwork from a single pane of glass meaning more efficient client management.

Flexibility and User Friendliness

ThinKiosk is a software-only solution that converts existing Windows hardware into Windows-based thin clients. ThinKiosk turns devices into centrally managed Windows-based thin clients, delivering end-users a familiar look and feel, but more importantly, a secure workspace from where they have access to systems and data can be safeguarded and managed.

Being Windows-based, the Workspace UI is familiar to end-users and can even be customized to include a department or organization’s branding and settings, enhancing and personalizing the end-user experience further.

An intuitive central management platform allows the MSP to easily and remotely manage, troubleshoot and update the entire thin client environment, along with updating software, profiles, and security settings all from a single console.

Endpoint Device Security & Compliance

ThinKiosk has some key functionality that enables customers to meet stringent compliance regulations. ThinKiosk enables both personal and corporate devices to become GDPR, HIPAA or PCI compliant. This gives end clients peace of mind that they are using one of the most secure thin clients on the market. Security features within ThinKiosk include:

  • Windows Patch Management
  • Windows Firewall Control
  • Windows Security Centre Detection
  • USB Device Blocking
  • Application Execution Prevention (AEP)
  • Service Execution Prevention (SEP)
  • Restricted access to key operating system components

Customizable and Easy to Support Multi-Tenancy

ThinKiosk is an intuitive and flexible platform that can be tailored to each customer but for the MSP’s support team, they only have to be trained once and can manage multiple customers with individual customizations using a single toolset.

With ThinKiosk, devices can be managed centrally for multiple customers on a single console, therefore greatly reducing internal operational efficiency.

Reducing Capital & Operation Costs

Reducing Capital & Operation Costs

Hardware is one of the biggest costs for IT departments. By offering ThinKiosk as part of their managed services offering, MSPs can help end clients dramatically cut their capital expenditure on new devices by reusing existing devices and re-purposing them into software-defined thin clients. This also helps increase the lifespan of existing devices and increases your ROI on your IT.

As a software solution, ThinKiosk reduces operational overheads as deployment can be done in minutes, without the need for the logistics and complexity involved in rolling out new hardware.

The user-friendly interface means easier and quicker end-user adoption (and fewer help desk calls) and the MSP’s IT teamwork from a single pane of glass meaning more efficient client management.

Flexibility and User Friendliness

Flexibility and User Friendliness

ThinKiosk is a software-only solution that converts existing Windows hardware into Windows-based thin clients. ThinKiosk turns devices into centrally managed Windows-based thin clients, delivering end-users a familiar look and feel, but more importantly, a secure workspace from where they have access to systems and data can be safeguarded and managed.

Being Windows-based, the Workspace UI is familiar to end-users and can even be customized to include a department or organization’s branding and settings, enhancing and personalizing the end-user experience further.

An intuitive central management platform allows the MSP to easily and remotely manage, troubleshoot and update the entire thin client environment, along with updating software, profiles, and security settings all from a single console.

Endpoint Device Security & Compliance

Endpoint Device Security & Compliance

ThinKiosk has some key functionality that enables customers to meet stringent compliance regulations. ThinKiosk enables both personal and corporate devices to become GDPR, HIPAA or PCI compliant. This gives end clients peace of mind that they are using one of the most secure thin clients on the market. Security features within ThinKiosk include:

  • Windows Patch Management
  • Windows Firewall Control
  • Windows Security Centre Detection
  • USB Device Blocking
  • Application Execution Prevention (AEP)
  • Service Execution Prevention (SEP)
  • Restricted access to key operating system components
Customizable and Easy to Support Multi-Tenancy

Customizable and Easy to Support Multi-Tenancy

ThinKiosk is an intuitive and flexible platform that can be tailored to each customer but for the MSP’s support team, they only have to be trained once and can manage multiple customers with individual customizations using a single toolset.

With ThinKiosk, devices can be managed centrally for multiple customers on a single console, therefore greatly reducing internal operational efficiency.

Delivering Competitive Advantage for MSPs

ThinScale products enable MSPs to offer innovative and differentiated services at a competitive rate

Lower costs

End clients can utilize the hardware that they already own, so with a ThinKiosk solution, the cost is purely for the software license, which can be deployed, retracted and redistributed quickly and simply for seasonal requirements.

Secure and compliant

Multiple security features ensure MSPs can meet stringent security and compliant regulations and offer that peace of mind to their clients. With ThinKiosk MSPs can help deliver a secure workspace environment to access remote or local resources.

Software-defined

ThinKiosk is a software solution that requires no additional hardware. It can simply be installed on an organization’s existing Windows infrastructure without overwriting applications. It is flexible, secure, easy to use and can be up and running in minutes, simplifying deployments.

Innovative and flexible technology

ThinKiosk can enable secure, policy-driven workspace environments within an organization, ensuring end user data protection - even in remote environments.

Multi-tenancy

MSPs are able to manage all ThinKiosk- enabled devices centrally for multiple customers from a single console, simplifying and improving internal operational efficiency.

Bespoke customizations

ThinKiosk can be customized so that it is tailored to the customer’s branding. The IT support team can also manage multiple customers with individual customizations using a single toolset.

ThinKiosk gives MSPs the flexibility to tailor a deployment to the specific needs of the client while standardizing the same solution across the entire client base.

EZ MSP
MSP Case Studies

EZ MSP

As a managed services provider, EZ MSP differentiates itself through the innovative solutions it offers customers.

While other MSPs are looking to sell hardware-based thin client solutions to their customers, EZ MSP was looking for a unique and innovative solution that would save their customers time and money by utilizing their existing and legacy hardware.

ThinKiosk allows EZ MSP to offer clients a dynamic, secure and compliant thin client environment that is software-based thereby reducing time, costs and complexity of client management and giving EZ MSP a strong competitive advantage.

ThinKiosk allowed EZ MSP to innovate in a competitive market

To see how ThinScale's solutions can improve and extend your end user experience, reduce management overheads and costs, while at the same time ensuring security and compliance requirements are all met, download our case study below.

Key Products for MSPs

ThinScale designs endpoint software solutions that address many of the challenges common to virtualization projects including cost, security and end user adoption.

ThinKiosk - Software defined Windows Thin Clients

A software-only solution that repurposes existing Windows devices into secure, fully-featured, centrally managed Windows thin clients.

View Product

Key Benefits

  • Repurpose existing hardware
  • Familiar Windows interface
  • Centralized management
  • Maximise your VDI investment
  • Support for Citrix, VMware and Microsoft

IntelliPerform - Powering the optimization of desktop performance

A software optimization solution that maximizes the performance of desktop infrastructure resources.

View Product

Key Benefits

  • CPU Optimization
  • Memory Optimization
  • Advanced rules-based engine
  • Comprehensive reporting tools
  • Centralized management

Secure Remote Worker - Secure connectivity from a personal Windows device

A software-only solution that turns a personal Windows device into a secure software defined thin client enabling secure remote access and BYOD.

View Product

Key Benefits

  • Connect from Personal Devices
  • PCI Compliance
  • Endpoint Validation
  • Easy Deployment
  • Remove logistical complexities

ThinIO - Reducing disk I/O in virtual desktop environments

A software storage optimization solution that reduces disk I/O in virtual desktop environments.

View Product

Key Benefits

  • Increased Application I/O
  • Enhanced end user experience
  • Speeds up boot time
  • Increases desktop density
  • Reduces hardware requirments
Thin Client Software

ThinKiosk - Software defined Windows Thin Clients

A software-only solution that repurposes existing Windows devices into secure, fully-featured, centrally managed Windows thin clients.

View Product

Key Benefits

  • Repurpose existing hardware
  • Familiar Windows interface
  • Centralized management
  • Maximise your VDI investment
  • Support for Citrix, VMware and Microsoft
Desktop Resource Management

IntelliPerform - Powering the optimization of desktop performance

A software optimization solution that maximizes the performance of desktop infrastructure resources.

View Product

Key Benefits

  • CPU Optimization
  • Memory Optimization
  • Advanced rules-based engine
  • Comprehensive reporting tools
  • Centralized management
Remote Working Software

Secure Remote Worker - Secure connectivity from a personal Windows device

A software-only solution that turns a personal Windows device into a secure software defined thin client enabling secure remote access and BYOD.

View Product

Key Benefits

  • Connect from Personal Devices
  • PCI Compliance
  • Endpoint Validation
  • Easy Deployment
  • Remove logistical complexities
Disk I/O Optimization

ThinIO - Reducing disk I/O in virtual desktop environments

A software storage optimization solution that reduces disk I/O in virtual desktop environments.

View Product

Key Benefits

  • Increased Application I/O
  • Enhanced end user experience
  • Speeds up boot time
  • Increases desktop density
  • Reduces hardware requirments