Business Process Outsourcing companies are often significant global operations with agents all over the world.
As well as the logistical challenges associated with operating such complex business models, the multinational footprint of many BPO companies brings additional regulatory obligations. This is especially the case when agents are offered the flexibility to work from home.
Thinscale works with a number of industry leading BPO organizations which had persevered with conventional thin client approaches involving the acquisition, maintenance and upgrade of hardware.
In all cases, our ThinKiosk and Secure Remote Worker solutions removed logistical, financial and resource related limitations. In several cases PCI and HIPAA compliance were essential, making Thinscale an ideal partner.