2020 Remote Working Summit

ThinScale had the pleasure of sponsoring 2020’s Remote Working Summit by Customer Contact Strategies last week.  Customer Contact Strategies is the brainchild of Michele Rowan and it brings together people in the industry to discuss ideas, experiences, and technologies around Work at Home (WaH). Due to Covid-19, the event was adapted for online and was done completely virtually, through Zoom. 

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5 Tips for quickly deploying secure Work at Home

The working landscape has indisputably changed worldwide: where we work and how we work has changed dramatically and in the case of the BPO and CX industry, WaH has been deployed on a massive scale around the world. We talked about the speed and scale of the movement from brick and mortar to WaH in a recent webinar with @peteryan and@rodjones. Based on our experience working with some of the leading BPO and contact centers in the world, I want to share five tips  for rolling out work at  home (WaH) quickly, easily and most importantly, securely. 

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WaH: Global insights for the South African BPO and CX industry Webinar

Work at home has become a new normal across the world, with companies embracing what was initially seen as a niche form of work as standard during this pandemic. On May 25th, Peter Ryan of Ryan Strategic Advisory, Brendan Kiely of ThinScale Technology and Rod Jones of Rod Jones Contact Centre Consulting came together to speak about key insights found working within and alongside the BPO and CX industries in South Africa and Worldwide.

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Compliance & Meeting PCI DSS, HIPAA & GDPR standards on your endpoints

There’s a lot of movement right now in terms of work at home, how to provision for it quickly in a cost effective way. With this comes inevitable issues around security and, specifically, compliance standards. In this post we wanted to talk a bit about the 3 compliance standards that we see appear the most often in our experience working in the endpoint computing space, what the requirements are for meeting the standards at the endpoint level. At the end of this post we will also tell you how ThinKiosk and Secure Remote Worker meet these requirements, fulfilling a major part of overall environmental compliance.

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ThinKiosk and Secure Remote Worker 6.0

Hello all!

Happy to announce the launch of ThinKiosk and Secure Remote Worker 6.0, both of which come packed with new features we’ve been hard at work on and much requested by our customers and their users. In this update we have introduced convenience for administrators   In this post we are going to be going through the major updates in this release.

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