Bring Your Own Device (BYOD) initiatives are increasing in popularity across industries. With the recent drive for work at home, BPOs are seeing massive cost benefits and potential for scalability in their work from home programs as agents can now work securely from home on their personal devices.
BYOD, however, poses challenges for employers around security. Vital compliance standards, like PCI DSS, are at risk if agents are introducing unknown elements like personal devices into corporate environments.
Secure Remote Worker solves this problem by providing a secure, PCI DSS, HIPAA, and GDPR compliant workspace environment on the agents’ personal devices. It provides all the benefits of BYOD with the highest-tier endpoint lockdown security.
Enabling Secure Remote Worker moves BYOD to the next level. It gives agents an enhanced interface to easily navigate corporate resources whilst providing employers with peace of mind, knowing that the devices are used within a secure, IT-controlled environment.
Using ThinScale's intuitive central management platform, the employer and IT can easily manage, troubleshoot and update software, profiles and security settings on their entire BYOD environment from a single console
With Secure Remote Worker and the ThinScale Management Platform, employers can quickly and easily scale their BYOD deployment based on customer and seasonal demands.
Deploying a BYOD scheme has many advantages, especially when an organization has a remote desktop or remote application solution (RDS, VDI, DaaS, etc.) in place.
An organization can reduce the capital expenditure costs linked to device purchase and delivery and provide agents with the freedom to choose the device that best suits their individual requirements.
Secure Remote Worker also reduces costs that result from the downtime associated with work at home. The Validation Tool reduces agent onboarding time from over an hour to under 10 minutes.
One issue to overcome with deploying BYOD strategy is how the employer ensures that the device is secure and will not compromise data security. Agents are typically reluctant to grant control of their personal device to an employer's IT team or to let them access personal content by installing intrusive solutions like MDM.
Secure Remote Worker delivers a secure, compliant, and segregated environment on Windows-based devices. Locking down the device, Secure Remote Worker prevents data leakage, unapproved USB access and will stop the running of unvetted applications (even hard to detect malicious files, such as keyloggers).
Secure Remote Worker allows the agents to switch between their personal environment and their corporate environment securely, without the need to reboot, dual-boot, or boot from an external USB device.
Secure Remote Worker turns a non-corporate or personal Windows device into a secure BYOD solution that allows secure remote access. With built-in location awareness, Secure Remote Worker is capable of dynamically updating permissions based on an endpoint's local network and centrally managed policies.
“A physical thin client is incredibly clumsy. Secure Remote Worker has revolutionized security for our BYOD model, enabling us to leverage an agent’s home PC securely and without them breaking out of the session.”
Marlon Beltz — Director of Desktop Virtualization/WAH, Teleperformance
Download this case study to discover how Secure Remote Worker provides secure, scalable, and cost effective BYOD for one of the top 5 largest global BPOs: