ThinKiosk - Software defined Windows Thin Clients

A software-only solution that repurposes existing Windows devices into secure, fully-featured, centrally managed Windows thin clients.

View Product

Key Benefits

  • Repurpose existing hardware
  • Familiar Windows interface
  • Centralized management
  • Maximise your VDI investment
  • Support for Citrix, VMware and Microsoft

Secure Remote Worker - Secure connectivity from a personal Windows device

A software-only solution that turns a personal Windows device into a secure software defined thin client enabling secure remote access and BYOD.

View Product

Key Benefits

  • Connect from Personal Devices
  • PCI Compliance
  • End Point Validation
  • Easy Deployment
  • Remove logistical complexities

IntelliPerform - Powering the optimization of desktop performance

A software optimization solution that maximizes the performance of desktop infrastructure resources.

View Product

Key Benefits

  • CPU Optimization
  • Memory Optimization
  • Advanced rules-based engine
  • Comprehensive reporting tools
  • Centralized management

Addressing the Challenges of Today's BPOs

As the adoption of work at home increases, IT teams are under pressure to provide technical solutions to some of the challenges typically associated with work at home such as security and compliance, speed of deployment, supportability,
cost-effectiveness, agent onboarding and logistics

In this two minute video, find out how BPOs can achieve secure, scalable and rapid work at home using secure BYOD with Secure Remote Worker.

 

ThinScale _Secure Remote Worker V3 _ Motion Graphics _ Subtitled_FINAL (1)

 

Reducing Capital & Operation Costs

Being a software-based solution means that Secure Remote Worker and ThinKiosk are designed to run on any Windows compatible device.

With ThinKiosk, BPO organisations can reuse existing devices and with Secure Remote Worker's secure BYOD, they can enable agents to work at home using personal devices.

This dramatically cuts the cost of capital expenditure on new device spend, and operational costs in both ongoing device management and logistics.

Furthermore, with Secure Remote Worker, there is no need to deliver devices to work at home agents or retrieve devices when they leave.

Endpoint Device Security & Compliance

ThinKiosk & Secure Remote Worker have some key functionality in enabling personal and corporate devices to become PCI compliant for BPOs, including:

  • Windows Patch Management
  • Windows Firewall Control
  • Windows Security Centre Detection
  • USB Device Blocking
  • Application Execution Prevention (AEP)
  • Service Execution Prevention (SEP)
  • Restricted access to key operating system components
  • Write Filter
  • Validation Tool

Delivering Agility: Scale Up and Scale Down

With Secure Remote Worker and ThinKiosk, BPOs can easily and rapidly scale thousands of personal devices, laptops, all managed through a centralized endpoint management platform. The ThinScale Management Platform ensures all devices are up to date, secure, and running the correct policies and profiles.

With ThinKiosk, onboarding agent is simply a case of deploying the thin client software to the corporate device and using existing desktop deployment tools.

With Secure Remote Worker, the agent simply has to download the software onto a pre-validated personal device, launch it and they will be connected to a secure environment to access corporate resources from.

Tangible Competitive Advantage

BPOs and contact centers companies typically operate in fiercely competitive markets and with tight margins. Globalization and the availability of remote workforces have intensified these challenges.

ThinScale’s solutions are game changing for BPOs; cost reductions to be passed on to customers makes the organization more competitive in the market. The result? A platform for growth and more sustainable business.

BPO IT teams can finally transform their function and become a profit center rather than a cost center.

The Benefits to BPO Professionals

ThinScale products have been designed to deliver features and benefits not only to the agents, but also to IT admins, and the business itself.

Deliver Compliance

ThinKiosk and Secure Remote Worker can help BPOs to meet the stringent compliance requirements demanded by QSAs for PCI and HIPAA compliance.

Scalability

For seasonal requirements, BPOs can easily and rapidly scale to deliver secure workspace environments for thousands of devices via the ThinScale Management Platform.

Supportability

With the ThinScale Management Platform, IT admins can manage, update or configure security policies on secure workspace remotely and validate the devices prior to onboarding.

Cost-effectiveness

BPOs can utilize the hardware that they already own or the agents’ personal devices. The cost is purely for the software license, which can be deployed, retracted and redistributed quickly and simply.

Easy Support and Onboarding

Secure Remote Worker includes a unique feature that enables IT admins to check the personal device before new agents connect to SRW ensure that it meets minimum requirements.

Enables BYOD for Windows

BPO agents can access their virtual desktop and remote application resources from any Windows machine, personal or otherwise. This gives the IT teams a peace of mind knowing that the device is secure.

From a single click, the whole process takes under 4 minutes and the agent is up and running. No comparison to hardware-based solutions.”

— Marlon Beltz, Director of Work at Home at Teleperformance

case study

Download this case study to discover how Secure Remote Worker has addressed  some of the
challenges faced by global outsourcers. The case study features:

  • Delivering BYOD for work at home agents
  • Reducing costs and logistical overheads
  • Meeting compliance requirements
  • Scalability
  • Achieving PCI, HIPAA compliance in a BYOD environment

Other Case Studies

ThinScale works with leading global BPOs to deliver a secure and reliable work at home environment.  In all our cases, our ThinKiosk and Secure Remote Worker solutions have removed logistical, financial, security and resource-related limitations.

Learn more

Download Our Datasheets

 

DOWNLOAD NOW     DOWNLOAD NOW