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Frequently Asked Questions about ThinKiosk

What is ThinKiosk?

ThinKiosk is a secure, lightweight and user friendly interface that you install on your current PCs to convert them into Thin Clients.

From ThinKiosk, you can deploy to your users access to the virtual desktops, websites and local applications while maintaining a secure environment, away from the default Windows desktop. ThinKiosk was built from the ground up by virtual desktop experts, facing the same decision you are, to deliver a really simple alternative to the clunky, featureless and difficult-to-implement products our competitors deploy. Built with virtual desktop access in mind, ThinKiosk is extremely intuitive. ThinKiosk is aware of the best practices in a virtual desktop environment and will automatically configure itself with a best, in-class user experience.

Why use ThinKiosk?

By using ThinKiosk on your current PCs, you can further leverage your investment in the hardware on the user’s desks, removing the need for a large initial purchase of Thin Clients.

Out of the box, ThinKiosk will:
Extend the device's life.
Add power saving features.
Decrease start-up times.
Secure the device for virtual desktop access or Internet kiosk workloads.
Provide a ‘simple to manage’ Thin Client platform for your users to access their business needs.

Can I use Citrix SSO with a ThinKiosk machine?

Absolutely! There are some settings you need to enable within the Profile Editor.

For more information, please review the following PDF.

How do I enable local application within ThinKiosk?

If you want to use locally installed application within ThinKiosk, please follow this PDF , which will explain in details how to do it.

How do I enable a browser tab within ThinKiosk?

If you want to use a secure browser tab within ThinKiosk, please follow this PDF , which will explain in details how to do it.

Can I disable/enable the Citrix Desktop Viewer using ThinKiosk?

Absolutely.

Please follow this PDF to see how it can be done.

Can I stop ThinKiosk from hiding where a VDI session is launched?

Yes, you can.
Open the profile editor and within the "Applications" section and tick the option "Don't hide ThinKiosk when a VDI resource is active".

Can I use ThinKiosk on a thin client hardware?

If you are using ThinKiosk instead of purchasing hardware Thin Clients, you will immediately save 90% of the initial purchase cost of Thin Clients by deploying ThinKiosk to your current PCs. This allows you to replace the current computers with Thin Clients or newer desktops over time and as needed, rather than upfront and in a “big bang” approach.

Deploying ThinKiosk to existing desktops also reduces large OPEX costs by eliminating a large scale desk-to-desk visit to replace perfectly good and working hardware with Thin Clients. If you deploy ThinKiosk on a PC covered by Microsoft SA, you will not need a CDL or VDA license for this device. If the device is a Thin Client not covered by SA, this could cost you up to $100 per year and per device! Using ThinKiosk’s power settings, you can configure your PCs to power down after use or during periods of quiet, saving you further money on power and cooling.

How is ThinKiosk licensed?

ThinKiosk is available in 3 editions: Community Edition, Enterprise Edition and Enterprise Plus Edition.

For more information of their features and benefits, please review the licensing page.

What features are found in the different editions ?

To view all the features and benefits of the different ThinKiosk editions, please visit our licensing page.

What license do I get when I install ThinKiosk?

By default, when you install ThinKiosk, you will receive a 30-day trial license for ThinKiosk Enterprise. To apply for your community license, click here then update the profile to reflect your license. On the next startup, ThinKiosk will commit your license.

What is MagicFilter ?

With ThinKiosk’s MagicFilter, you can immediately negate the largest complaint you will receive running Windows Thin Clients, ‘Why doesn’t Ctrl alt Delete work?’.

ThinKiosk’s MagicFilter is the only Thin Client capable of blocking Windows SAS (secure action sequence) keys such as [Ctrl] + [Alt] + [Del] and [Windows] + [L] and seamlessly redirecting them to the virtual desktop. This allows for a seamless user experience with no limitations. ThinKiosk’s MagicFilter is driverless and runs in the user's session for the greatest security, compatibility and stability. MagicFilter works with Microsoft, Citrix and VMware virtual desktops.

How do I request a Community Edition license ?

To request your Community Edition license, click here.

Why not use a Thin Client?

If your desktops have been refreshed in the last 7 years, then chances are high that you have more RAM and CPU power in your current desktops than anything provided with a new ‘mid range’ Thin Client. Throwing this hardware in the bin is extremely wasteful as it’s currently a working asset.

ThinKiosk will address the additional benefits that Thin Clients have over PCs, such as power saving, central management, secure interface, etc. and provide these benefits at a fraction of the cost to your current PC estate.

If my computer asset expires, can I move my ThinKiosk license to a new device?

Absolutely. Once you buy a ThinKiosk license, you are free to use it as you see fit. Think of it as it's registered to a device until that device is decommissioned, at which point you are free to use it on your new device (so long as you are licensed for all active desktops).

To free up the license in the management server, simply delete the old machine.

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Frequently Asked Questions about IntelliPerform

What is IntelliPerform?

IntelliPerform allows IT teams to intelligently manage and optimize their desktop infrastructure resources, enabling resources to be delivered when and where they are needed, preventing resource hungry apps from taking more resources than they need, improving the end user experience. Taking this approach maximizes your hardware investment, increasing user density in virtual desktop environments.

How is IntelliPerform Licensed?

IntelliPerfom is available in two different licensed editions: The free Community Edition or the Enterprise Edition. For more information on licensing, please visit the IntelliPerform licensing page.

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Frequently Asked Questions about ThinIO

What operating system is ThinIO supported on?

ThinIO is currently supported on the following operating systems:
Windows 7 x64
Windows 8 x64
Windows 8.1 x64
Windows Server 2012
Windows Server 2012 R2

How is ThinIO Licensed?

For more information on licensing, please visit the ThinIO licensing page.

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