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Customer
Gemeente Steenwijkerland
Sector
Government
Region
The Netherlands
Size
450 users & devices
The Background
Steenwijkerland is a municipality in the province of Overijssel, in the eastern part of The Netherlands. With a population of around 44,000, the municipality forms the entire northwesterly corner of the province, and borders with the province of Friesland.
Steenwijkerland is responsible for administering a number of local services including tax collection, management of public spaces, highway maintenance and passport and driving license applications.
Experts in Windows-based solutions
ThinKiosk enabled Gemeente Steenwijkerland to deliver an enhanced end user experience whilst maximizing virtual infrastructure performance.
Cost-effective solutions
CapEx and OpEx costs were both reduced by repurposing Gemeente Steenwijkerland's existing client devices and optimizing existing desktop infrastructure resorces.
Innovative and flexible technology
ThinKiosk enabled secure, policy-driven workspace environments within Gemeente Steenwijkerland, ensuring end user data protection - even in remote environments.
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Single point of management
Organized central solution management was made possible for Gemeente Steenwijkerland immediately after implementation.
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Secure and Compliant
Gemeente Steenwijkerland benefited immediately from Enterprise-class levels of end user security and compliance.
Advanced optimization & management
Infrastructural performance improvements were critical for Gemeente Steenwijkerland, who reaped immediate post-implementation benefits.
Gemeente Steenwijkerland: Long-Term ThinKiosk Benefits
ThinKiosk reduced the time, cost, and complexity of thin client management for Gemeente Steenwijkerland.
Familiar end user experience
As a Windows-based thin client, ThinKiosk allowed Gemeente Steenwijkerland to take advantage of all the benefits their end users were accustomed to using—All within a familiar interface.
Centralized management
ThinKiosk allowed Gemeente Steenwijkerland’s IT admins to manage the repurposed devices from a central console. This allowed them to detect issues in the environment and deploy updates, patches and policies.
Extended device life cycle
Because ThinKiosk converts existing devices into thin clients, Gemeente Steenwijkerland’s devices enjoyed a much longer lifespan. There was no need to reconfigure, rebuild or replace devices.
Configurable user profiles
Gemeente Steenwijkerland deployed six ThinKiosk profiles, with each end user having access to exactly the right tools and apps relevant to their role.
Streamlined processes
Simple management tasks are now undertaken by the service desk rather than the IT team, improving efficiency and freeing the IT team to work on more strategic projects.
Greater end user mobility
Gemeente Steenwijkerland is now able to easily migrate end users from one device to another, simply by dragging and dropping the device to a new profile container.
In Summary
For Gemeente Steenwijkerland, ThinKiosk reduces the time, cost, and complexity of thin client management.
Simple management tasks are now undertaken by the service desk rather than the IT team, freeing the IT team to work on more strategic business lead projects.
With role-based admin, the service desk can simply move user profiles without changing them. For end users, they no longer need to call the service desk as they can perform local configuration tasks themselves, all via the secure workspace user interface.
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